Depending on how you interact with 91 Stones Productions, we may collect information including:

Contact Information
This may include your name, email address, telephone number, business or organization name, and other contact information you voluntarily provide.

Project and Inquiry Information
When requesting information about our services, you may provide information regarding your business, project, desired services, production needs, requested dates, locations, estimated budget, goals, creative preferences, or other information necessary for us to understand and respond to your inquiry.

Booking and Scheduling Information
When scheduling a consultation, production, photography session, event, or other service, we may collect appointment information, contact information, scheduling preferences, and information necessary to coordinate the service.

Billing and Transaction Information
We may collect billing information, transaction details, invoice information, and records associated with purchases or services. Payment card information is processed through third-party payment processors, including Stripe. 91 Stones Productions does not intend to independently store complete credit or debit card numbers.

Communications
We may maintain records of emails, inquiries, customer service communications, consultation notes, project communications, and other interactions with our business.

Website and Technical Information
When you visit our website, certain information may be collected automatically, including IP address, browser type, device information, operating system, referring pages, pages visited, approximate geographic information derived from network information, interactions with our website, and similar usage information.

91 Stones Productions does not intentionally collect precise GPS location information from website visitors.

Information may be collected when you:

• Visit or interact with 91stones.com;

• Complete a contact, inquiry, consultation, or project form;

• Schedule an appointment or service;

• Enter into an agreement with 91 Stones Productions;

• Make a payment;

• Subscribe to promotional or marketing communications;

• Communicate with us by email, telephone, social media, or another communication method;

• Participate in a photography, video, or other production project;

• Receive or access digital galleries or project materials; or

• Otherwise voluntarily provide information to us.

We may also receive information through third-party platforms that assist us with operating our business.

91 Stones Productions may use collected information to:

• Respond to inquiries and requests;

• Determine whether our services are appropriate for a potential project;

• Schedule consultations, productions, photography sessions, and other services;

• Prepare proposals, estimates, contracts, invoices, and project documentation;

• Process and document transactions;

• Provide contracted photography, video production, content production, consulting, and related services;

• Communicate regarding upcoming or active projects;

• Deliver photographs, videos, and other project materials;

• Maintain customer and client relationships;

• Provide customer support;

• Send administrative, booking, scheduling, or project-related communications;

• Send marketing or promotional communications where appropriate;

• Operate and improve our website and services;

• Measure website traffic and advertising performance;

• Conduct advertising and remarketing activities;

• Maintain business, contractual, financial, and transaction records;

• Detect or prevent fraudulent, unauthorized, or harmful activity;

• Protect our business, clients, contractors, and website users; and

• Comply with applicable legal or regulatory requirements.

91 Stones Productions uses third-party service providers to operate portions of our website, client management, scheduling, payment, delivery, marketing, and production workflow.

These providers may include services such as:

GoHighLevel / LeadConnector — customer relationship management, forms, communications, workflow automation, lead management, and marketing.

Squarespace — website hosting, website functionality, forms, analytics, and related website services.

Acuity Scheduling — appointment scheduling and booking services during our transition to GoHighLevel.

ShootProof — photography gallery hosting, image delivery, ordering, and related photography services.

Stripe — secure payment and transaction processing.

Google services — analytics, advertising measurement, conversion tracking, and related services.

Meta services — advertising, campaign measurement, website pixels, and related advertising technologies.

Information may be transmitted to or processed by these providers when necessary to provide their respective services.

Each third-party provider operates according to its own terms, security practices, and privacy policies.

91stones.com may use cookies, pixels, tags, analytics technologies, and similar tools to understand how visitors interact with our website and to improve our marketing.

These technologies may be provided by platforms including Squarespace, Google Analytics, Google Ads, Meta/Facebook, and other advertising or analytics providers we may implement.

Information collected through these technologies may include website activity, pages visited, interactions with advertisements, browser and device information, IP addresses, referring websites, conversions, and similar information.

We may use this information to:

• Understand website traffic and visitor behavior;

• Measure the effectiveness of advertising campaigns;

• Determine how visitors discover our business;

• Improve website functionality and user experience;

• Measure conversions from advertising campaigns; and

• Deliver or measure advertising that may be more relevant to potential customers.

Some advertising and analytics providers may use first-party or third-party cookies and identifiers together to measure activity across websites or services.

Visitors may be able to restrict cookies through their browser settings and may also use privacy and advertising controls provided by Google, Meta, and other applicable platforms. Disabling certain cookies may affect portions of the website's functionality.

91 Stones Productions may send transactional and relationship-based emails concerning inquiries, bookings, appointments, contracts, payments, active projects, deliverables, follow-ups, and other services requested by a customer or prospective customer.

We may also offer visitors the opportunity to voluntarily subscribe to newsletters, promotional messages, educational content, announcements, offers, or other marketing communications.

Marketing communications are optional.

Recipients may unsubscribe from promotional email communications by using the unsubscribe mechanism included in applicable marketing emails or by contacting us.

Unsubscribing from marketing communications does not necessarily prevent us from sending non-promotional communications necessary to administer an existing inquiry, booking, transaction, contract, or client relationship.

91 Stones Productions does not currently use SMS messaging as a standard customer communication channel. We may introduce SMS communications in the future for purposes such as appointment reminders, project communications, customer service, and, where appropriate consent has been obtained, marketing communications.

If SMS functionality is implemented, applicable opt-in disclosures, consent requirements, messaging terms, and opt-out instructions will be provided before or at the time SMS enrollment is offered.

We do not sell mobile telephone information or SMS consent information to third parties for their independent marketing purposes.

As a photography and video production company, 91 Stones Productions creates and maintains photographs, video recordings, audio recordings, interviews, project files, and other creative materials in connection with its services.

Ownership, licensing, commercial usage, portfolio usage, intellectual property rights, releases, client usage rights, and other rights associated with these materials are governed primarily by the applicable client agreement, production agreement, model release, location release, licensing agreement, or other written agreement between the parties.

Unless otherwise agreed in writing, 91 Stones Productions may retain ownership of creative works it produces while providing clients with the usage rights specified in the applicable agreement.

This Privacy Policy does not replace or modify the intellectual property, licensing, or usage provisions contained in those agreements.

91 Stones Productions generally retains project footage and production files for a minimum period of six (6) months following the applicable project or delivery.

Extended archival storage may be available for an additional fee. Depending on the applicable agreement, files may be retained for up to two years or for another agreed period.

Production-file retention, archival availability, retrieval, storage fees, and long-term preservation are governed by the applicable client agreement or production terms. Clients should not rely upon 91 Stones Productions as the sole permanent archive of delivered photographs, footage, or finished materials unless an archival arrangement has been established in writing.

91 Stones Productions may use authorized independent contractors or production personnel, including editors, camera operators, photographers, production assistants, and other professionals, to perform services on our behalf.

When reasonably necessary to perform their assigned responsibilities, these individuals may receive limited access to client information or project materials.

Access is intended to be limited to information reasonably necessary to perform services on behalf of 91 Stones Productions. Contractors are not authorized by 91 Stones Productions to use client information for their own independent marketing purposes.

91 Stones Productions does not sell customers' personal information to third parties.

We may disclose information:

• To service providers that perform functions on our behalf;

• To authorized contractors performing work for a client project;

• To payment processors and financial service providers as necessary to complete transactions;

• When required by applicable law, court order, subpoena, or lawful governmental request;

• When reasonably necessary to protect the rights, safety, security, or property of 91 Stones Productions, our customers, or others;

• To investigate suspected fraud, abuse, security incidents, or violations of agreements; or

• In connection with a merger, acquisition, restructuring, sale, or transfer of some or all of the business, subject to applicable law.

We do not provide personal information to unrelated third parties for their independent direct-marketing purposes as part of our ordinary business practices.

Personal information may be retained for as long as reasonably necessary to provide services, maintain our client relationships, fulfill contractual obligations, maintain business and financial records, resolve disputes, enforce agreements, protect our legal interests, and satisfy applicable legal requirements.

As a general business practice, inactive customer information may be removed from active systems after approximately four to five years without meaningful customer contact, where continued retention is not reasonably necessary.

Certain information may be retained for longer periods where necessary for accounting, tax, contractual, intellectual property, security, legal, insurance, or recordkeeping purposes.

Production media and project files are subject to the separate retention practices described above and in applicable client agreements.

Individuals may contact 91 Stones Productions to request access to, correction of, or deletion of personal information we maintain about them.

We will review requests and respond as reasonably appropriate and as required by applicable law.

Deletion requests may be subject to legitimate exceptions. For example, we may retain information when reasonably necessary to maintain transaction records, comply with legal or tax obligations, enforce contracts, establish or defend legal claims, maintain intellectual property or licensing records, prevent fraud, or fulfill another legitimate business obligation.

We may take reasonable steps to verify the identity of an individual making a privacy request before providing, modifying, or deleting information.

Privacy requests may be submitted to:

privacy@91stones.com

91 Stones Productions takes reasonable administrative, technical, and organizational measures intended to protect information under our control from unauthorized access, disclosure, alteration, misuse, or destruction.

We also rely on established third-party service providers for portions of our technology, payment, website, and client-management infrastructure.

However, no electronic transmission, website, cloud service, database, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or maintained by us.

91stones.com and its booking services are not intended to allow individuals under 18 years of age to independently submit inquiries, enter into agreements, or book services with 91 Stones Productions.

Services involving minors must be authorized by an appropriate parent, legal guardian, organization, or other responsible adult and must be overseen by an adult who is not acting as personnel of 91 Stones Productions.

If we become aware that an individual under 18 has independently submitted personal information through our website without appropriate adult involvement, we will take reasonable steps to delete that information unless retention is legally required.

Photography or video production involving minors may be subject to additional consent, release, contractual, organizational, or guardian-authorization requirements.

91 Stones Productions may create written, digital, or AI-assisted notes during or following discovery calls, consultations, production meetings, and other client communications.

These notes are used for legitimate business purposes such as documenting client requests, identifying project requirements, creating action items, maintaining continuity between meetings, and ensuring agreed next steps are completed.

Where a third-party note-taking or transcription service is used, information may be processed by that provider according to its applicable privacy practices.

91 Stones Productions may use artificial intelligence, automated workflows, and software-assisted production tools as part of its administrative and creative processes.

These tools may include automation and AI functionality within GoHighLevel and software used to assist with editing activities such as organizing, cutting, sequencing, or otherwise facilitating the editing of footage.

We do not represent AI-assisted tools as independently created original client footage. Original photographs and recordings produced by 91 Stones Productions remain subject to the applicable project agreements, licensing terms, and production practices.

As technology and our production workflow evolve, the specific tools used by 91 Stones Productions may change.

Our website may contain links to websites, social networks, galleries, payment services, booking services, or other platforms operated by third parties.

91 Stones Productions does not control the privacy practices of independently operated third-party websites or services. Visitors should review the applicable privacy policies of those providers before submitting personal information to them.

If 91 Stones Productions LLC is involved in a merger, acquisition, restructuring, financing, sale of assets, or transfer of ownership, information maintained as part of the business may be transferred as part of that transaction, subject to applicable law and any privacy obligations associated with that information.

91 Stones Productions may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, third-party providers, or applicable legal requirements.

When material changes are made, the "Last Updated" date at the top of this Privacy Policy will be revised.

We encourage visitors to review this page periodically.

Questions, concerns, or requests regarding this Privacy Policy or the handling of personal information may be directed to:

91 Stones Productions LLC
Doing business as 91 Stones Productions
North Carolina, United States

Privacy: privacy@91stones.com
General Contact: contact@91stones.com
Website: 91stones.com

For privacy and security purposes, please do not send highly sensitive information such as complete payment-card numbers, Social Security numbers, passwords, or financial account credentials by ordinary email.